(Montana) 988 systems might be undergoing a change in the near future following an Federal Communications Commission ruling from last week.
The FCC voted to move forward in considering a new regulation that require wireless phone companies to implement something called “geo-routing”, this means directing calls based on the general location that the call was made in.
The Montana Department of Public Health and Human Services take over 8,000 calls annually, 10 percent of those are calls from outside of Montana, meaning each of those individuals were talking to someone that might not have been anywhere near them.
The FCC acknowledged it will take time and cooperation with service providers to come up with a georouting implementation that works for everyone involved, and they promised to take a “holistic review” to find a solution.
